Our Caregiver Guide

An Audiologist provides audiological services. Responsibilities include:

• Assessing hearing and auditory processing.
• Directing hearing aid fitting.
• Developing aural rehabilitation programs as needed.

A Case manager/Discharge Planner provides ongoing utilization review and assists in discharge planning. Responsibilities include:

• Providing insurance companies with updates regarding the patient’s needs.
• Obtaining pre-certification for any equipment or services requiring approval.
• Communicating with family regarding insurance coverage issues.
• Assisting in assessing post-discharge needs.
• Arranging for home care services and equipment.

A Child Life specialist can enhance a child’s emotional, social and cognitive growth during a hospital stay by using developmental interventions and play.

A Nutritionist is responsible for:

• Assessing the patient’s current nutritional status.
• Monitoring the patient’s ongoing nutritional needs.
• Providing nutritional counseling to patients and families.

An Occupational Therapist helps patients restore function for optimal participation in self-care, work, school, family, community, and leisure activities. Responsibilities include:

• Assisting with self-care and independent living skills.
• Addressing joint function and protection, coordination, endurance, body mechanics, and positioning.
• Guiding the use of adaptive equipment and prosthetic devices; designing, fabricating, and applying orthotic devices.
• Evaluating home management, prevocational activities, and social skills.
• Participating in adaptation of physical and social environment.

The Pastoral Services Staff provides patients and families with spiritual support. Responsibilities include:

• Assisting patient and families with spiritual needs.
• Acting as a liaison between family and religious practitioners in their communities.
• Providing religious education where needed.
• Visiting families and patients to offer support.

A Patient Advocate is available to assist patients and their families with any questions and concerns they may have over the quality of care they receive. Responsibilities include:

• Serving as a vital link between families and hospital staff.
• Facilitating open communication.
• Ensuring that concerns and questions are handled in a professional manner and with confidentiality when required.

To download our Patient Rights, please use the links below.

Download Patient Rights [ENGLISH]

Download Patient Rights [SPANISH]

Download Patient Rights [PORTUGUESE]

To download our Privacy Notice, please use the link below.

Download Notice of Privacy Practices [ENGLISH]

Download Notice of Privacy Practices [SPANISH]

Download Notice of Privacy Practices [PORTUGUESE]

A Physiatrist is a physician who specializes in pediatric physical medicine and rehabilitation. Responsibilities include:

• Establishing a medical diagnosis and prognosis while providing medical management.
• Interpreting results of radiologic and laboratory findings and special testing results.
• Prescribing treatments, medications, and therapeutic aids.
• Guiding the treatment plan.

A Physical Therapist assists patients in functional restoration of mobility. Responsibilities include:

• Addressing range of motion, strength, reflexes, tone, posture, orthotic or prosthetic fit, and function.
• Addressing positioning and mobility needs including bed mobility, transfers, seating, and ambulation.

A Primary Rehabilitation Nurse assists patients in achieving maximum independence 24 hours a day, seven days a week. Responsibilities include:

• Performing activities that maintain and restore function and prevent complications.
• Directing carryover of skills taught and practiced during therapies.
• Coordinating the child’s daily schedule.
• Providing a therapeutic environment.
• Providing the patient and family with education.
• Acting as a patient and family advocate.

A Psychologist evaluates and treats psychological and neuro-psychological impairments relating to disability. Responsibilities include:

• Assessing the cognitive and emotional status of the patient to facilitate psychological treatment and adaptation to the disability.
• Counseling patient and significant others with respect to limitations of and expectations about disability.

A Social Worker assists with personal issues affected by disability. Responsibilities include:

• Assessing coping history and current psychosocial adaptation to the disability.
• Assessing availability of immediate or extended family and support networks, providing counseling and support.
• Addressing housing, living arrangements, education, financial, and employment issues.
• Discussing healthcare costs and acting as a liaison between the patient/family and community resources.

A Speech and Language Pathologist assists with communication and feeding. Responsibilities include:

• Treating disorders of verbal and written language, articulation fluency, and interactive communication.
• Treating comprehension, memory, and cognitive deficits.
• Developing use of appropriate verbal and non-verbal communication systems.
• Developing treatment plan for patients with swallowing and feeding problems.

A Special Education Teacher acts as a liaison between hospital and community schools. Responsibilities include:

• Assisting in assessing a child’s educational needs post-discharge.
• Assisting parents in developing an individual education plan.
• Acting as an advocate in assuring that the child is placed in appropriate educational programs based upon his or her needs.

A Therapeutic Recreation Specialist provides goal-oriented leisure and recreation activities. Responsibilities include:

• Promoting normal growth and development.
• Assisting in adjustment to hospitalization, disability, and discharge.