Our Caregiver Guide

Our interdisciplinary staff is comprised of a team of individuals who work together to ensure a patient’s needs are being met throughout the course of his or her stay. Each member of the team has a different area of expertise, but all have a shared goal: providing care that allows each child to reach his or her full potential.


An Audiologist provides audiological services. Responsibilities include:

  • Assessing hearing and auditory processing.
  • Directing hearing aid fitting.
  • Developing aural rehabilitation programs as needed.

Case manager / Discharge Planner

A Case manager/Discharge Planner provides ongoing utilization review and assists in discharge planning. Responsibilities include:

  • Providing insurance companies with updates regarding the patient’s needs.
  • Obtaining pre-certification for any equipment or services requiring approval.
  • Communicating with family regarding insurance coverage issues.
  • Assisting in assessing post-discharge needs.
  • Arranging for home care services and equipment.

Child Life Specialist

A Child Life specialist can enhance a child’s emotional, social and cognitive growth during a hospital stay by using developmental interventions and play.


A Nutritionist is responsible for:

  • Assessing the patient’s current nutritional status.
  • Monitoring the patient’s ongoing nutritional needs.
  • Providing nutritional counseling to patients and families.

Occupational Therapist

An Occupational Therapist helps patients restore function for optimal participation in self-care, work, school, family, community, and leisure activities. Responsibilities include:

  • Assisting with self-care and independent living skills.
  • Addressing joint function and protection, coordination, endurance, body mechanics, and positioning.
  • Guiding the use of adaptive equipment and prosthetic devices; designing, fabricating, and applying orthotic devices.
  • Evaluating home management, prevocational activities, and social skills.
  • Participating in adaptation of physical and social environment.

Pastoral Services Staff

The Pastoral Services Staff provides patients and families with spiritual support. Responsibilities include:

  • Assisting patient and families with spiritual needs.
  • Acting as a liaison between family and religious practitioners in their communities.
  • Providing religious education where needed.
  • Visiting families and patients to offer support.

Patient Advocate

A Patient Advocate is available to assist patients and their families with any questions and concerns they may have over the quality of care they receive. Responsibilities include:

  • Serving as a vital link between families and hospital staff.
  • Facilitating open communication.
  • Ensuring that concerns and questions are handled in a professional manner and with confidentiality when required.

To download our Patient Rights, please use the links below.

Download Patient Rights [ENGLISH]

Download Patient Rights [SPANISH]

Download Patient Rights [PORTUGUESE]

To download our Privacy Notice, please use the link below.

Download Notice of Privacy Practices [ENGLISH]

Download Notice of Privacy Practices [SPANISH]

Download Notice of Privacy Practices [PORTUGUESE]



A Physiatrist is a physician who specializes in pediatric physical medicine and rehabilitation. Responsibilities include:

  • Establishing a medical diagnosis and prognosis while providing medical management.
  • Interpreting results of radiologic and laboratory findings and special testing results.
  • Prescribing treatments, medications, and therapeutic aids.
  • Guiding the treatment plan.

Physical Therapist

A Physical Therapist assists patients in functional restoration of mobility. Responsibilities include:

  • Addressing range of motion, strength, reflexes, tone, posture, orthotic or prosthetic fit, and function.
  • Addressing positioning and mobility needs including bed mobility, transfers, seating, and ambulation.

Primary Rehabilitation Nurse

A Primary Rehabilitation Nurse assists patients in achieving maximum independence 24 hours a day, seven days a week. Responsibilities include:

  • Performing activities that maintain and restore function and prevent complications.
  • Directing carryover of skills taught and practiced during therapies.
  • Coordinating the child’s daily schedule.
  • Providing a therapeutic environment.
  • Providing the patient and family with education.
  • Acting as a patient and family advocate.


A Psychologist evaluates and treats psychological and neuro-psychological impairments relating to disability. Responsibilities include:

  • Assessing the cognitive and emotional status of the patient to facilitate psychological treatment and adaptation to the disability.
  • Counseling patient and significant others with respect to limitations of and expectations about disability.

Social Worker

A Social Worker assists with personal issues affected by disability. Responsibilities include:

  • Assessing coping history and current psychosocial adaptation to the disability.
  • Assessing availability of immediate or extended family and support networks, providing counseling and support.
  • Addressing housing, living arrangements, education, financial, and employment issues.
  • Discussing healthcare costs and acting as a liaison between the patient/family and community resources.

Speech and Language Pathologist

A Speech and Language Pathologist assists with communication and feeding. Responsibilities include:

  • Treating disorders of verbal and written language, articulation fluency, and interactive communication.
  • Treating comprehension, memory, and cognitive deficits.
  • Developing use of appropriate verbal and non-verbal communication systems.
  • Developing treatment plan for patients with swallowing and feeding problems.

Special Education Teacher

A Special Education Teacher acts as a liaison between hospital and community schools. Responsibilities include:

  • Assisting in assessing a child’s educational needs post-discharge.
  • Assisting parents in developing an individual education plan.
  • Acting as an advocate in assuring that the child is placed in appropriate educational programs based upon his or her needs.

Therapeutic Recreation Specialist

A Therapeutic Recreation Specialist provides goal-oriented leisure and recreation activities. Responsibilities include:

  • Promoting normal growth and development.
  • Assisting in adjustment to hospitalization, disability, and discharge.